Chegg Reviews
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I rented a textbook from them this last semester and my experience was a positive one. After ordering the textbook, they immediately sent me access to a 7-day ebook to use while I waited for my textbook to arrive. Unfortunately the book ended up coming a few days later than they had initially said, but they kept the ebook up for me longer so I could access it beyond 7 days. Returning the textbook a couple weeks ago was really easy. I just dropped it off at the UPS store and got an email the next day that my return had been processed.
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My account got locked for no reason
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Is there a way to test the service before i spend any money?
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Is chegg real or scam??
“half real half scam wil work for a day or 2 then lock you out”
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How soon can i get answers to a question
“1st experience and it will be the last one with this company. This could be my fault doing business again with Chegg but never again am I going to them. Their algorithms for detecting multiple users on an account are so backwards. When I spoke with them they told me there's no record showing you are shared your account and your account is active but they lied. If you work and study on your work computers you'll have to reset your password every 4 seconds. If you use library or lab computers you'll also have to reset your password, because Chegg thinks you're account sharing. If you use a VPN you'll be blocked from accessing the site. Finally, if you complain about any of it you'll have your Chegg account deleted with no refund. They also get sneaky about billing you extra too. Also Using Chegg is a risk to your academic career, your school can contact Chegg at any time and get exactly what you accessed and looked at and time you're on. Basically if you use anything other than buying books, you can get in trouble for cheating. Chegg will throw you under the bus. Their customer service lady was rude and kept talking to me like I was wasting her time when I kept telling her why my account suspended. Chegg doesn't care! Once they got your money their opinion is, "Tough luck suckers!! We just got at least one month of fees out of you. More if you don't take the hours to unsubscribe." Joke site! Enter at your own risk, some people like to learn the hard way. Chegg is like a really small scam. They provide tutorial but they just steal your money even after you stopped the contract. If anyone Is reading this DON'T MAKE AN ACCOUNT WITH THEM. They are not even responding to my emails.”
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I just want to order books. i do not want to have money taken out of my account each month.
“The monthly money is for an additional service. You can opt out of it at the time of your order. Supposedly. Check other reviews. Many of them say they were still charged after canceling the service. My best suggestion is to stay away from Chegg if at all possible.”
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